Carlos Larracilla on LinkedIn: Managers account for up to 70% of the variation in employee engagement… (2024)

Carlos Larracilla

CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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Managers account for up to 70% of the variation in employee engagement scores.Yet, they don’t receive support to improve as leaders of others. At least 7/10 feel that way.There is much weight on their shoulders.And the state of leadership excellence looks bleak.So, what steps should be taken to create highly effective leadership development?1️⃣ Develop and communicate a well-devised competency model.Define and standardize the leadership competencies needed for success, ensuring they are communicated and used to assess and develop current and future leaders.2️⃣ Focus leaders and managers' ability to guide and support subordinates.Cultivate early managerial skills in communication, feedback, and coaching, expanding to broader leadership competencies as managers advance.3️⃣ Simplify the manager role.Streamline managerial tasks, processes, and spans of control to allow managers to focus more on people management and coaching.4️⃣ Redesign leadership and managerial development.Provide diverse, accessible learning opportunities, including micro-learnings, peer-led videos, group coaching, and experiential assignments.5️⃣ Focus efforts on the comprehensive development of “leaders at all levels.”Implement a continuous assessment, development, and career progression cycle to nurture leadership potential across all levels.6️⃣ Integrate leadership development to support requirements across talent management touchpoints.Embed leadership competencies into all talent management processes, reinforcing their importance across the organization.Detailed guidance is available as part of Wowledge's Leadership Development program package.👉🏽 Sign up for Free to explore what is included and access our open content at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

  • Carlos Larracilla on LinkedIn: Managers account for up to 70% of the variation in employee engagement… (2)

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Carlos Larracilla

CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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📌 Check the article "Developing Leadership Excellence" for more details and statistics: https://wowledge.com/blog/developing-leadership-excellence

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Casey Webster

Visionary HR Leader & Human Capital Expert | Innovator in HR Solutions | Creating Thriving Company Cultures & Unmatched Productivity | Gamification Strategist and Instructor

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I completely agree that effective leadership development is crucial for improving employee engagement and overall organizational success. The six steps you outlined, such as simplifying the manager role and providing diverse learning opportunities, are great ways to achieve this. It's important to focus on developing leaders at all levels and integrating leadership competencies into all talent management processes. Thank you for sharing your insights and resources. I

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Henrike Schelper

Peak Performance CEO Coach | Empowering CEOs & Top Executives to Accelerate Excellence in Business & Life | Resilience, Clarity, & Growth | Investor & Entrepreneur

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This is a powerful and insightful reflection on the critical role managers play in employee engagement.

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Charles Goretsky

Vice President, Content and Co-founder at Wowledge | Making strategic HR accessible with a scalable system of best practices

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“Upward feedback” surveys can be effective measures of managerial competence. When used as one criteria of their performance, it can help identify those in need of further development.

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Anthony Calleo

Employee Experience Expert | Global Human Resources Leader | Former Disney | Company Culture | Learning & Development | Organizational Development | Startup Advisor

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Great post Carlos Larracilla. 'People quit bosses, not companies.' We've heard it, read it, experienced it, and we know it's true. Yet, still, it often needs to be addressed. #LeadershipMatters

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    8 Free Resources to Help Cultivate Leadership Effectiveness.Because leaders aren’t born knowing how to excel at leading others.The statistics are overwhelming.71% of managers report that they don’t receive the support they need to improve as leaders.Many organizations clearly struggle with ineffective leadership, talent hoarding, and disconnected management strategies.To excel, leaders must develop a holistic approach that integrates core leadership traits, strategic talent management, and a culture that drives success.Here are the essential resources to provide guidance for those in the role:1️⃣ Developing Leadership Excellence.Learn about the current state of leadership and strategies to develop leaders more effectively for better results.2️⃣ Leadership is Failing: Time to Focus on the “High-Five” Traits.Overcome leadership challenges by focusing on the High-Five traits—Coach, Creator, Champion, Conductor, and Caretaker—to transform leadership.3️⃣ Embracing Holistic Leadership: The Art of Pausing for Sustainable Impact.Build more capable, resilient, and self-aware managers by deploying holistic leadership that prioritizes intentional pauses for growth.4️⃣ Managing the Problem of Talent Hoarding.Resolve talent hoarding with solutions that promote effective mobility for the benefit of both employees and employers.5️⃣ Linking Performance Management and Retention.Reduce turnover by establishing a supportive performance management process using targeted tactics that address key challenges.6️⃣ Integrating Leadership and Organization Development to Drive Results.Redefine leadership effectiveness by exploring how leadership and organizational development can synergize to drive results.7️⃣ Succession Management Shortcomings.Enhance succession planning by learning how to overcome common shortcomings and maximize its impact on the organization.8️⃣ Creating a Company Culture that Makes an Impact.Build a culture that boosts employee engagement and drives business results with proven strategies.🔗 Check the links in the comments.And there’s much more on our platform.👉🏽 Sign up for Free to access additional resources at Wowledge.~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices to meet you where you are✔ An intelligent Strategic HR Roadmap tool to quickly craft your path✔ A seasoned community of experts to provide proven practices✔ Affordable year-round memberships to support your evolving priorities

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    Is your organization providing leaders with the support they need to improve as leaders of others? 7/10 leaders don't feel that's the case.Employee engagement dramatically suffers as a result.Leadership development ensures leaders have the skills, vision, and capabilities to drive talent and organizational growth.It ensures alignment between leadership behavior and business strategies.So, how do you go about it?It depends on the maturity of your current leadership programs and your company's aspirations.Here are the practices to consider at each level.Core practices:⤷ Defining leadership competencies that provide consistent benchmarks.⤷ Identifying targeted requirements and roles to ensure comprehensive coverage.⤷ Analyzing leadership development skill and capability gaps.⤷ Selecting or developing signature leadership development programs that drive excellence in management.Advanced practices:⤷ Aligning leadership development with the business mission and objectives.⤷ Defining an impactful vision of the leadership strategy and brand.⤷ Leveraging formal assessments to reliably identify development goals.⤷ Developing leaders across multiple levels of management.Emerging practices:⤷ Defining and developing a leadership culture that drives and supports high performance.⤷ Engaging leadership and introducing governance to reinforce the linkage of development efforts to the business.⤷ Blending learning and development delivery methods to optimize the acquisition of advanced skills.⤷ Measuring the development process and outcomes for impact and accountability.The downloadable tools and step-by-step guidance are available on our platform.👉🏽 Create an Access Member account for free at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    Why do we use five distinctive colors on all the resources we publish?They reflect a balanced approach to designing and implementing strategic HR programs.Without a balance of the critical organizational and talent dimensions, there will be inefficiencies, decreased engagement, lowered retention of top talent, and a lack of competitiveness.Our 'Integrated Talent and Organizational Sustainment Framework' maintains that balance across five essential dimensions.These dimensions help quickly identify and utilize the right resources to stay focused.Each dimension includes practice categories that make the framework actionable:1️⃣ Organizational Alignment—activities to create a vision and plan with clear direction for HR functions and programs and how people and capabilities should be organized to achieve business goals.Crafting strategyDeveloping plansDesigning the organizationEnvisioning the future of work2️⃣ Organizational Adaptation—practices that deploy strategies, models, experiences, and the diversity of thought to adapt, evolve, and sustain business relevancy.Nurturing diversity and opportunityManaging changeShaping experiences, policy, and cultureFacilitating collaboration3️⃣ Talent Activation—initiatives to adapt to new ways of working, attract the right skills, and access the optimal talent mix.Attracting talentAccessing talentEngaging talent4️⃣ Talent Acceleration—programs to empower people, enhance engagement, and augment skills for maximum business performance.Augmenting talent capabilitiesDeveloping talentManaging talentTransitioning talent5️⃣ Organizational Advancement—experimenting with new approaches that enhance HR capabilities and the employee experience, enabling transformation and growth.Provoking experimentationConducting analysisGenerating insightsIf you follow our posts or have visited Wowledge's website, you've seen this framework in action, aligning everything we produce with each dimension.🌟 We’ve systematically developed hundreds of practices, tools, and other resources available on our platform.Many resources are provided at no cost as part of our open content.👉🏽 Create an Access Member account for free at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    As a CHRO, how do you maximize the impact of HR priorities?Multiple strategic programs must be involved, but not all are created equal.The function generates business impact by focusing on the organization's most valuable assets - its people.CHRO/CPO priorities are evolving.We have identified these as some of the most critical today:1️⃣ Building strategic alignment.Align people strategies with business goals through workforce and succession planning.2️⃣ Focusing on culture and employee experience (EX).Shape culture and improve the employee experience by consistently applying corporate values and integrating employee feedback.3️⃣ Encouraging innovation and adaptation.Foster a culture of continuous improvement and agility, encouraging skill development and adaptability.4️⃣ Promoting data-driven decision support.Use data and analytics to guide HR decisions, creating a data-driven culture within the organization.5️⃣ Facilitating C-Suite collaboration.Collaborate with other executives to integrate people considerations into business decisions and develop joint initiatives.6️⃣ Driving transformation and change management.Manage transitions during organizational changes by ensuring open communication and support for affected employees.7️⃣ Developing leaders and planning for their succession.Coach top leaders, identify future leaders, and align development with business needs.8️⃣ Championing diversity, equity, inclusion (DEI) and well-being.Lead DEI efforts and prioritize employee well-being through comprehensive programs and initiatives.Achieving any of these priorities requires diverse strategic HR programs, both directly and indirectly.The matrix in this post provides visibility into those interdependencies.Step-by-step guidance on designing and implementing these programs is available on our platform.Each program is designed to meet each organization where it is with core, advanced, and emerging practices.👉🏽 Create an Access Member account for free at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

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    Coaching and mentoring programs are virtually free and available to most companies.Yet, many organizations struggle with unlocking the full potential of their own workforce.Effective coaching and mentoring can be transformative for both the coachee and the -internal- coach.These programs are highly effective in driving engagement, skill development, and career growth.With the right practices and tools, any company can ensure that its coaching and mentoring initiatives are impactful for its talent and business goals.Here are the essential tools included in Wowledge's Coaching & Mentoring program:1️⃣ Coaching and Mentoring Program Strategy—articulate purpose and guiding elements to establish specific value-driven programs.2️⃣ Coach Effectiveness Assessment—apply a questionnaire for employees providing feedback on coaches' effectiveness and prowess.3️⃣ Manager Coaching Feedback Survey—define and apply basic questions for employees providing feedback on managers' coaching prowess.4️⃣ Group Coaching/Mentoring Program Planning—identify design elements for group coaching and mentoring programs.5️⃣ Coaching and Mentoring Impact Metric Definition—identify outcome-based key performance indicators to track program success.The downloadable tools and step-by-step guidance are available on our platform.👉🏽 Create an Access Member account for free at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    Is your organization’s structure up to these changing times?Or is it holding everyone back from achieving evolving business goals?A well-designed organization is critical for turning business strategies into reality and adapting to changing conditions.Companies need more than just a solid strategy.They require an organization designed to empower its people and optimize workflows.Here’s how to go about it.Core practices:⤷ Establishing governance and principles for designing the organization that are aligned with business strategy.⤷ Designing an organizational structure to facilitate coordination and effectiveness across business areas and levels.⤷ Defining capabilities, tasks, and roles to create clarity and accountability in the organization.⤷ Assessing, selecting, and placing people into roles to leverage employee capabilities in the organization.Advanced practices:⤷ Creating an operating model to align the organization with the business strategy.⤷ Designing process and information flows to efficiently allocate organizational resources and facilitate information sharing.⤷ Establishing governance and decision rights for key processes to strengthen accountability and ownership.⤷ Implementing performance metrics and incentives to empower the organization.Emerging practices:⤷ Facilitating networks inside and outside the organization to foster informal collaboration.⤷ Implementing agile teams to respond to dynamic market environments.⤷ Identifying partnership opportunities with external stakeholders to enable collaboration across organizational boundaries.⤷ Assessing how emerging technologies can shift the organization towards innovative frontiers.The downloadable tools and step-by-step guidance are available on our platform.👉🏽 Create an Access Member account for free at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    How can HR initiatives drive real organizational impact?Don't just follow "best practices" blindly.Strategic HR initiatives focus on attracting, developing, engaging, managing, and retaining high-performing employees. They also encompass broader objectives like culture development, organizational structuring, change adoption, and workforce makeup.Key dimensions are needed to adapt best-practice HR initiatives to an organization's context.1️⃣ Organizational Needs and Goals—tailoring HR initiatives to meet specific organizational needs, maximizing potential and effectiveness.2️⃣ Organizational Culture—ensuring initiatives resonate with employees and align with the company's values, beliefs, and practices.3️⃣ Industry and Competitive Landscape—adapting HR strategies to specific industry demands.4️⃣ Available Resources—considering feasibility and sustainability based on the organization's budget, technology, and personnel.5️⃣ Regulatory Environment—ensuring compliance with employment and labor laws to avoid legal complications.6️⃣ Workforce Demographics and Dynamics—developing strategies based on the composition of the workforce, catering to different engagement needs.7️⃣ Feedback and Data—using employee feedback and analytics to drive data-driven initiatives, addressing measurable issues and adjusting based on outcomes.🔗 Find a link in the comments to the "Strategic HR Initiatives: Deep Dive," which provides additional details on these dimensions and examples of strategic HR Initiatives to consider.👉🏽 Sign up for Free to access more resources like this at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    "It is hard to be a good leader."Especially when most companies need to go through critical transformations very soon.From a cross-review of reports by McKinsey, Deloitte, Gartner, and others in which top leaders were interviewed, five business priorities emerged that are applicable across multiple industries:A. Navigating Digital Transformation.Integrating digital technologies like AI and automation while ensuring the workforce adapts smoothly to these changes.B. Fostering Organizational Agility.Implementing agile frameworks to respond to market changes and enhance flexibility and innovation quickly.C. Adapting to Workforce Changes.Navigating the evolution of work, including remote work and the freelance economy, while maintaining productivity and engagement.D. Enhancing Customer Experience.Leveraging data and technology to understand and meet customer needs, providing a superior customer experience.E. Balancing Innovation with Risk Management.Encouraging innovation to stay competitive while managing the risks of new ventures and technological advancements.These priorities demand that leaders possess and continue to develop several critical qualities. Initially, I intended to develop a matrix to highlight those most relevant across priorities. It resulted in a virtually impossible exercise since all these qualities seem essential.That’s why the remark, “It is hard to be a good leader.”Every leader needs to demonstrate each of these qualities:1. Accountable2. Adaptable3. Collaborative4. Culturally Aware5. Customer Focused6. Decisive7. Effective Communicator8. Empathetic9. Influential10. Integrity Driven11. Open Minded12. Problem Solver13. Reliable14. Resourceful15. Resilient16. Results Oriented17. Strategic Thinker18. Transparent19. Trustworthy20. Visionary OrientedThen, there is another equally long list with more technical skills, such as digital literacy, data-driven decision-making, or change management.🎙 What other critical qualities are needed to achieve business priorities of this caliber?~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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  • Carlos Larracilla

    CEO & Co-Founder at Wowledge | Ex-Deloitte & Accenture | Global HR Advisor | Democratizing access to strategic HR practices.

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    Creating "moments that matter" for employees is not just about HR.We all create these moments.A moment that truly generates a meaningful difference goes beyond grand gestures.It's about genuine, thoughtful interactions that make employees feel valued and understood.The key is to make each moment specific and personal, reflecting a true understanding of the individual.What are these critical moments that can shape an employee's journey?Here are seven key moments to focus on:1️⃣ Starting day/week onboarding — providing a warm, personalized welcome to make new hires feel part of the team.2️⃣ First project assignment — assigning meaningful projects with regular support to build confidence.3️⃣ Performance reviews and delivering feedback — delivering positive, constructive feedback and setting clear goals.4️⃣ Career development discussions — engaging in open career growth conversations and providing resources.5️⃣ Promotions, role changes, and compensation decisions — celebrating achievements and ensuring transparency and fairness.6️⃣ Support during personal life events — showing empathy and providing practical support during significant personal events.7️⃣ Transition or offboarding — ensuring a respectful and appreciative offboarding process.🎙 Who has created the most meaningful workplace experiences throughout your career? Share so others can consider implementing them.👉🏽 Sign up for Free to access more resources to create great employee experiences at https://wowledge.com~~~Click Carlos Larracilla and follow me [+🔔] for daily insights from building Wowledge.⤷ We are making strategic HR accessible to any organization, regardless of size, stage, or expertise level, with:✔ A scalable system of best practices » https://lnkd.in/ghGmGFYV✔ An intelligent HR roadmapping tool » https://lnkd.in/gjWXiGuV✔ A seasoned community of experts » https://wowledge.com/about✔ Affordable year-round memberships » https://lnkd.in/gE-JNgqu

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Carlos Larracilla on LinkedIn: Managers account for up to 70% of the variation in employee engagement… (2024)

FAQs

What is an employee engagement article? ›

“Employee engagement is measured by the ability and willingness of individuals to exert extra effort for the benefit of the company, their tendency to speak highly of the organization and their intent to stay,” according to Greg Harris, president, Quantum Workplace, a market research company that surveys employee ...

What is employee engagement in Google Scholar? ›

The harnessing of organization members' selves to their work roles; in engagement people employ and express themselves physically, cognitively, and emotionally during in-role and extra-role performances. Personal engagement as the physical, emotional, and cognitive attachment towards the own job role.

What is an employee engagement pdf? ›

Employee Engagement is the level of employee's commitment and participation towards their organization and its values.

Which conditions adversely influence employee engagement? ›

In this excerpt from Creating Engaged Employees, William Rothwell details five possible barriers to employee engagement, including unclear understanding among workers or managers about what engagement is, management or employee cynicism about engagement, bureaucratic work rules, lack of work-life balance, and ...

What are the three key elements of employee engagement? ›

The three key elements of employee engagement are a strong organizational culture where leaders demonstrate care for employees, a sense of purpose that provides a meaningful connection between the work an employee does and the success of the organization, and opportunities for personal and professional growth.

How can HR professionals cultivate a culture of engagement while considering varying employee preferences and generational differences? ›

Adopt varying communication styles.

Because each generation has different communication styles, you should adopt various styles of communicating with them. Learn what each employee's preference is and then adapt to that style. Furthermore, different generations can learn from each other.

What are the three types of employee engagement? ›

In his paper, Kahn described the three main types of employee engagement: cognitive, emotional, and physical.

What are the C's of employee engagement? ›

This boosts morale and creates a positive work environment, resulting in higher engagement levels. In conclusion, the 5 Cs of employee engagement—Care, Connect, Coach, Contribute, and Congratulate—are critical for building a motivated and productive workforce.

What are the levels of employee engagement? ›

The three levels of employee engagement are: actively engaged, not engaged, and actively disengaged. Companies can benefit from this model to further understand the importance of employee engagement. The model can help companies increase productivity and commitment within the company.

What causes poor employee engagement? ›

Causes of low employee engagement

Often, low employee engagement stems from organizational issues, such as: No clear understanding of goals or vision. Micromanaging. Lack of reward or meaningful advancement.

What negatively affects employee engagement? ›

Lack of reward and recognition

Employee reward and recognition are at the heart of impactful employee engagement strategies and high levels of retention. On the other hand, not having an employee recognition program in place will leave workers demotivated and dissatisfied with the organization.

What is the meaning of employee engagement? ›

A definition of employee engagement is how much an employee is committed to helping their organization achieve its goals. It's demonstrated by how employees think, feel, and act, as well as the emotional connection employees, feel towards their organization, their work, and their team.

What are the 5 C's of employee engagement? ›

By focusing on the 5 Cs—Care, Connect, Coach, Contribute and Congratulate—organisations can create an environment where employees feel valued, motivated and engaged.

What is the academic definition of employee engagement? ›

Academic definitions focus on outcomes of engagement (advocacy, dedication, discretionary effort, fostering change); the psychological state (employees fully involve themselves in work, are absorbed, focused and energised); and the two- way beneficial relationship between employer and employee.

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